112 complaints matching filtersNewest filing date first
ODI #11642170
Incident Sep 16, 2024 · Filed Feb 12, 2025 · Mileage not provided
Crash reported1 injuries reported
LANE DEPARTURE · STEERING
Last September my lane assistance caused me to hydroplane and spin out of control. My airbag was deployed and I was injured. I was on the outside left lane, the roads were a little wet from a past rain event, I felt the car run over a slick spot and its wasn't until my lane assist beeped and turned my wheel and I instantly began spinning, I hit a concrete wall. Prior to this I experienced my lane assist feeling sticky or like it drives to autosteer itself too much. I expressed this to my insurance and they said I couldnt prove it and did nothing about it. 2 weeks ago, my car braked to a complete stop because someone was on the sidewalk to the left and I was almost rear ended. Last week, the car infront of me swerved to avoid a 2x4 in the road and I tried to do the same but my lane assist beeped and took control and forced me to run it over now I am going through another insurance claim because my electrical system is broken now due to the new damage.
Incident Dec 2, 2024 · Filed Dec 27, 2024 · Mileage not provided
STEERING
The contact owns a 2021 Honda CR-V. The contact stated while driving at approximately 35 MPH and she was steering to make a lane change the steering wheel was difficult to turn. The contact stated that it was taking more effort than normal to turn the steering wheel and it was also jerking as she turned. The contact stated that the failure occurred when she was turning either right or left. The contact stated that the failure was happening at any speed and that the failure was recurring. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was informed of the failure. The failure mileage was approximately 27,000.
Incident Dec 15, 2024 · Filed Dec 19, 2024 · Mileage not provided
STEERING
While driving vehicle at highway speeds, steering wheel feels sticky at center position. It feels unsafe while driving. The problem is not noticeable at low speeds or city driving. My vehicle has 50,000 miles and just started noticing this issue. I drove it to the Honda dealer (Rick Case Honda In Weston Fl) to report the issue, but they notified me that there is no recalls for 2021 Honda CR-V sticky steering issues. Any help will be appreciated. Thank you.
Incident Jan 24, 2024 · Filed Dec 17, 2024 · Mileage not provided
STEERING
The contact owns a 2021 Honda CR-V. The contact stated while driving at various speeds, the steering wheel became sticky while turning. There was no warning light illuminated. The failure persisted and the vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gearbox was defective and was provided an estimate for the repair. The contact was then referred to the manufacturer and was informed that half of the repair cost or the full repair cost would be covered if the part was placed under recall. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was notified of the recall, but the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 45,000.
Incident May 1, 2024 · Filed Sep 14, 2024 · Mileage not provided
STEERING
Steering clicking when turning while driving. Intermittent stiffness occurs while driving at various speed causing the driver to over correcting them increasing risk of accidents. Local auto shop recommends replacement of steering gear rack and pinion assembly.
Incident Aug 16, 2024 · Filed Sep 12, 2024 · Mileage not provided
STEERING
My vehicle (2021 Honda CRV EX-L, 47,000 miles) is currently out of factory warranty. However, issue with the steering rack has caused issues with sound and sticky steering. This is a known issue with this specific model. Honda diagnosed an issue with my vehicle as being power steering rack being faulty. A manufacture defect they added. This was after replacing a axle they suspected turned out it was not the issue. They will not honor a full replacement of this faulty part. At the moment after going back and worth, they are agreeing to take care of half the repair amount which we feel is unacceptable knowing that this issue is a manufacture defect. We are aware of a current investigation with the NHTSA that's looking into this matter but we wanted to reach out and ask if Honda should be liable for the cost of the repairs regardless of the warranty expired. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident Aug 1, 2023 · Filed Aug 29, 2024 · Mileage not provided
STEERING
UNKNOWN : Steering wheel feels sticky or stuck when driving around slight turns. The wheel will jerk once it is made to go straight. Dealership couldn’t find any issues but did feel it when driven.
Incident Jul 1, 2024 · Filed Aug 25, 2024 · Mileage not provided
STEERING
My car began making a popping noise when I would make a slight left turn and began to straighten back out. It would also have a slight tug on the steering wheel when the popping noise would happen. It started out random and got worse and more frequent as time went on. I do feel like it was a safety concern because of the tug in the steering. I took my car to the dealership and they confirmed that it was the power steering rack and that they had had some problems with the manufacturer they were using and that the new manufacturer they were using had the part on back order. They just called me two weeks ago and replaced it on August 22nd. Since it has been replaced the steering issue and noise has not occurred again. The vehicle did not ever give me any warning indicators.
Incident May 1, 2024 · Filed Aug 15, 2024 · Mileage not provided
STEERING
COMPONENT IS THE POWER STEERING RACK. THE STEERING BECAME HARD TO STEER AND SEEMED TO STICK WHEN TURNING THE WHEEL. THIS IS A SAFETY ISSUE AS THE STEERING FAILS TO RESPONE AS EXPECTED WHEN YOU ARE TURNING THE WHEEL. DEALER HAS CONFIRMED THE PROBLEM AND WHEN I CONTACTED HONDA THEY VERIFIED THAT THIS IS AN ONGOING PROBLEM WITH THIS MODEL. THERE WERE NO WARNING LIGHTS OR ANY OTHER MESSAGES FOR THIS PROBLEM. WHEN THE MANUFACTURE WAS UNABLE TO SUPPLY A REPLACEMENT PART DUE TO BACKORDER THE DEALER PROCURED THE PART FROM ANOTHER DEALER. AFTER THIS PART WAS INSTALLED I EXPERIANCE A GROULING NOISE WHEN TURNING THE STEERING WHEEL AND QUICKLY EXPERIANCED THE SAME STICKING WHILE TURNING THE WHEEL. THE DEALER IS STILL WAITING FOR ANOTHER REPLACEMENT FROM THE MANUFACTURE.
Incident May 31, 2024 · Filed Aug 9, 2024 · Mileage not provided
STEERING
The car has the sticky steering issue that has already been reported by numerous owners of Honda Civic and CRV. The dealer said the unit needs to be replaced and the car is not safe to drive. There are no parts available and the car has been at the dealership for two months. If it involves a manufacture defect, why has there been no recall by Honda.
Incident Jun 6, 2024 · Filed Jun 23, 2024 · Mileage not provided
STEERING
When turning the vehicle to the left, the electronic system freezes the steering requiring a substantial "jerk" of the wheel to come out of the turn. Obviously, having to overcorrect the steering has bad potential outcomes. The Honda dealer described it as a failed electronic steering unit. There were no warnings. The vehicle has 50,000 miles. Parts are on back order and we have no idea when it will be repaired. The local Honda dealer that has the car is Fred Anderson Honda, 330 Woodruff Rd, Greenville, SC 29607 [phone redacted]
Incident May 1, 2024 · Filed Jun 17, 2024 · Mileage not provided
STEERING
Experiencing freezing/sticking of the steering wheel during driving at both slow and fast speeds. After inspection by a Honda dealer, the problem was able to be reproduced was determined that the vehicle requires a new steering gearbox. There were no warning lamps or messages that appeared to indicate this issue.
Incident Jun 13, 2024 · Filed Jun 16, 2024 · Mileage not provided
STEERING
2021 CRV EX experiences sticking when steering. Vehicle was purchased used as Honda Certified and problem noted at 13,800 miles of usage. When driving at approximately 40-45 mph, the steering wheel requires additional effort to return to center position, especially noticable when turning left. There is also a noticable clicking sensation and sound coincidental to this anomaly. There are no apparent error codes and LKAS is enabled. I have not yet taken the vehicle to Honda Service
Incident Jun 8, 2024 · Filed Jun 12, 2024 · Mileage not provided
STEERING
When I am driving sometimes I feel the steering wheel “sticks” and I have to apply more pressure to “break” the lock in order to steer it. I have noticed it at highway speeds and even on some curves which I believe makes it easier to accidentally over correct. It has the potential of creating an accident if on a curved road where one has to apply more pressure to break the steering wheel and accidentally over correct which could cause the vehicle to stray into an adjacent lane or barrier. The problem has not yet been confirmed by a dealer or independent service center. I believe the vehicle needs to be driven for a while and at highway speeds in order to recreate it. No other entity has inspected the vehicle in relation to this issue. No warning lamps, or messages were shown prior to this issue.
Incident Jun 11, 2024 · Filed Jun 12, 2024 · Mileage not provided
STEERING
The steering wheel began sticking some time ago. It seemed to come and go, so I didn't pay a lot of attention to it. It mostly would stick when I steered to the left and then back to the right. It would stick coming out of a curve or after it had been driven straight for a while. Mostly it's left to right. I took it to the dealer yesterday and was told that the steering rack at a cost of $3600.00. Unfortunately, the car is no longer under warranty. Additionally, the part is on national back order and may not even be received until November. This feels like a dangerous issue and in my opinion, there should be a recall.
Incident Jun 7, 2024 · Filed Jun 7, 2024 · Mileage not provided
STEERING
The steering is sticking. It takes effort to correct the steering. There is also a clicking sound when the wheel sticks. This can make steering the car more difficult.
Incident May 24, 2024 · Filed Jun 4, 2024 · Mileage not provided
STEERING
The steering sticks and there is an increase in the steering effort. Part No. 53620-TLA-A30 was diagnosed by the dealer to need replacement. The dealer informed me that this part is out of inventory in the entire Honda organization and there is no date as to when this part will become available. Since this is my only vehicle I am currently driving a car with a known safety issue and no expectation as to when it can be repaired. I also have a copy your ODI Resume Investigation EA23003 which describes the exact same problem on other Honda CRVs and indicates that there are reported crashes and injuries.