2 complaints matching filtersNewest filing date first
ODI #11666570
Incident Jun 11, 2025 · Filed Jun 12, 2025 · Mileage not provided
ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the vehicle was turned on and unlocked with the keys inside the cup holder, the contact was outside of the vehicle while the contact's daughter was inside the vehicle. The contact stated that the doors failed to open, and the remote entry feature was inoperable. The contact called 911, and the fire department was able to break the window and entered the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.
Incident Jun 2, 2025 · Filed Jun 2, 2025 · Mileage not provided
ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while his wife was exiting the vehicle, the four doors independently locked, leaving a child locked inside the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 8,500. The VIN was not available.