2024 Acura MDX complaints

STRUCTURE · UNKNOWN OR OTHER · VISIBILITY/WIPER

I am reporting a potential safety defect involving the rear windshield glass on my Acura MDX. The rear windshield unexpectedly shattered while the vehicle was stationary, with no known impact or contact with an outside object. I was present when the glass shattered and immediately took multiple photographs and videos before the vehicle was moved. Based on what I observed, the glass appeared to break outward rather than from an outside object striking the vehicle. I later drove the vehicle from my home to the Acura dealership after being advised to do so. By the time the vehicle was inspected, portions of the shattered glass were understandably missing. The dealership later identified an area of missing glass as a possible “point of impact,” although I witnessed the event and there was no impact. I am submitting this complaint because I am concerned that the rear glass may have failed spontaneously and could represent a safety issue. Unexpected glass shattering could potentially occur while a vehicle is being driven and could startle a driver, expose occupants to broken glass, or impair visibility. I am also aware that Acura has previously issued technical service information regarding rear windshield glass on certain RDX vehicles shattering without external impact. I understand that my vehicle is an MDX and may not be covered by the same issue, but I believe the circumstances warrant documentation and review for a possible pattern.

Retrieved Sep 30, 2026

ELECTRICAL SYSTEM · STEERING · STRUCTURE

I have attached all my service records from Honda/Acura and the dealership Motorworld which is located in Wilkes Barre, PA I had my first issue with the car in January 2024 with sensors malfunctioning. They we replaced a few times, repeated issue I had other issues that didn't replicate themself or show as an error code when I brought the car in. Issue accelerating or inability to accelerate on the highway in a middle lane w/ a tractor trailer on each side. One trying to merge into my lane. Noisy brakes, low breaks etc Fast forward to March 2025, my number one complaint about these sensor issues is they would malfunction on me one day when I was driving. And I was always assured by the dealership it was good, the car was good, I was good. Acura felt the same. Well in April my steering malfunctioned while driving, the steering wheel locked as I was breaking for a red light, and I drifted off the road. Turns out my steering rack needed to replaced. It was fixed on 4/4 then on [XXX] with my children in the car, it did the same thing. Now they tell me it is the EPS, electric power steering. This car spends more time on [XXX] and one day this is going to happen on the interstate and there will be fatalities. I have been screaming at Acura and the Motorworld for months. Acura will not respond to emails (which I have kept) and every time I call the case manager assigned to me is not available. The few times months ago I did speak to someone they tell me the same things the automated email I get once in while that say my case is under review. All dates of occurrence and repair are in the service records I attached. They still have my car today, 5/8/25 so I do not have those to attach. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Retrieved Sep 30, 2026